Why witnessing matters

Pushing the OEM to further investigate

A neutral, external expert witness can steer a root cause analysis (RCA) in the right direction. The Sohar Power Plant in Oman asked Laborelec to witness the RCA of a crack in the generator retaining ring in order to obtain an objective second opinion. Pushing the manufacturer to investigate every detail of the case was necessary to strengthen the insurance case, among other things.

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